Terms of Service

TERMS OF SERVICE

Date updated: 09 April, 2021

 

Welcome to EduFikra (referred to in this policy as “Edufikra”, “us”, “we”, or “our”). Please read these Terms of Service (including the Privacy Policy) as well as any additional terms carefully, before using www.edufikra.com (Website) or any services offered by us.

 

These Terms explain the rules you need to follow when you visit our website at Edufikra.com and any affiliated web pages we may host, our mobile applications (“Apps”), and any other services we might offer (together with Site and Apps, our “Services”).

Who we are

Edufikra is an educational platform empowering education stakeholders to bring more innovations and enhance learning outcomes.  The platform is registered under the company Edufikra FZE with a registered office in business center , P.O.Box 73111 Sharjah Publishing City Freezone , Sharjah , United Arab Emirates.

Our Services allow educators and creators to:

• connect, collaborate and share ideas through Edufikra community groups (The Teachers Circle)
• find, buy, sell, and share their original educational digital content for teaching and learning, materials (“Content”) through Edufikra Marketplace (Resources Hub). Content may include any electronically delivered files such as digital products, streaming video, printables and other educational product types. Edufikra may modify, add, discontinue support for, or limit the availability of any product type. Edufikra at no time owns or sells Content for or on behalf of our Sellers.

Users of the site include members (“Members”) who have registered for an Edufikra account (“Account”) and visitors who browse the marketplace without registering for an Account (“Visitors”). (Visitors and Members together are our “Users”.)

1. Scope of Terms

 

By using the Website, you confirm that you accept the Terms of Service (Terms), the Privacy Policy and any relevant Additional Terms and that you agree to comply with them. We have full right to modify these terms based on our discretion. If you do not agree to any of the terms, provided herein, please do not participate in or use the Website or access our Services.

 

2. Membership

 

• ELIGIBILITY

To become a Member, you must be 18 years of age or above. By registering for an Account or using our Services, you represent and warrant that you are at least 18 years old.

When you create an Account, the information you provide needs to be true, accurate and relates to you.

We may ask for proof of your age or identity at any time in order to verify your Account and we may close or suspend access to your Account if you violate this rule or if we are unable to verify your age or identity. We may terminate your account and any or all rights that you have been granted to make use of our Websites, if any information you provide is inaccurate, false, or incomplete.

If your Account has been closed by Edufikra, you are no longer eligible to be a Member of our community.

• USERNAME & PASSWORD

You’ll be asked to pick a username and password for your Account. Your username has to be unique and can’t be inappropriate, offensive, or something that violates the rights of someone else. It’s your responsibility to keep your login information confidential and you’re responsible for any and all activity that happens under your Account whether or not you authorized it. If you believe that your Account has been accessed by an unauthorized person, please contact us at admin@edufikra.com.

• MEMBERSHIP TYPES

Edufikra offers three types of memberships: (a) Buyer /User Membership; (b)  Basic Seller Membership and (c) Influencer membership.

Buyer /User and basic seller Memberships are free of charge and open to everyone, whereas  influencer accounts are paid memberships, on an invite basis only and requires pre approval. You can refer to the seller agreement to know more about the memberships, terms and conditions and the membership fees involved. If you still have questions, you may refer to  FAQ page. If you still need more clarifications , please feel free to contact us on admin@edufikra.com.

• ACCOUNT CLOSURE

Closure by Edufikra.  We may, in our discretion, close or suspend the Account of any Member at any time for any reason, with or without notice.

Closure by You.  You have the right to close your account at any time, without notice to us. You can close your Account from your Account Basic page or by contacting us at admin@edufikra.com for assistance.

Effect of Account Closure.  After your account is closed, you’ll no longer have access to your Account information, past purchases, uploaded Content, and many of the features of our Services that require an Account. If you close your Account on your own, you can reopen your Account anytime by logging in again. If you’d like for Edufikra to close your Account so that it cannot be reopened upon login, please write to us.

Communications you’ve posted on the Edufikra site will not be removed if your Account is closed. You may be able to remove or edit some Communications at your discretion before you close your account. For more information about your Account information and our data retention practices, take a look at our Privacy Policy here.

If you’re a Seller, any Content you’ve posted will no longer be searchable and your Content pages will not be available to Users, however your paid Content remain accessible to the Accounts of Members who have previously purchased them.

3. Content and Third Party Content

Content.  The Content and communications on our Services are uploaded or posted by Sellers and not Edufikra. Edufikra is not a party to any transaction between Users and Sellers. As such, the actual contract for a sale is directly between Users and the Seller. The Content you see on our site and any views, opinions, or assertions presented are those of the Members who posted the Content and do not reflect the opinions, or the official policy or position of Edufikra. Edufikra accept no obligations in connection to these contracts and makes no representations or warranties as to the quality, accuracy, effectiveness, legality, appropriateness, or other aspects of any Content. However, if you have problems with your order, we may step in to help

Interactions with other Members. You may have the ability to communicate, interact, or otherwise connect with other Members through our Service. It’s your responsibility to take precautions when sharing any information about yourself with another Member or anyone else, and you release Edufikra from any liability that may arise out of your interactions with another Member of our Service.

 

Third Party Content. As you use our Services, there may be links, ads, or other ways for you to visit other websites not owned or controlled by Edufikra. When you access third party websites, you do so at your own risk. Edufikra cannot and does not make any representations or warranties about other websites or services.

 

Third Party Services. The Services may permit you to link to other websites, or use other services or Content on the Internet in conjunction with our Service (“Third Party Services”), and Third Party Services may contain links to the Services. When you access Third Party Services, you do so at your own risk. Third Party Services are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such Third Party Services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such Third Party Service.

 

 

• MONITORING CONTENT

Edufikra has the right to monitor any activity and Content associated with our Services. We may investigate any complaints or reported violations of our policies and take any action that we deem appropriate. Such action may include, but is not limited to, issuing warnings, suspension or termination of your Membership, denying access, and/or removal of any Content on the site, including Content Listings. we may remove any User-Uploaded Content from the Websites without any liability to you or to a third party. We may remove Content if we think it’s unsuitable.

 

• COMMENTS, RATINGS & REVIEWS

You may have the option to provide a review of a Resource you’ve purchased or downloaded for free by providing a rating and a comment (“Feedback”). Any Feedback you choose to leave should reflect your honest experience using the Resource for its intended purpose and must comply with our Comments and Ratings Guidelines. We may, at any time, set additional requirements or limitations for leaving Feedback such as a minimum or maximum characters, time-based restrictions, or other requirements. Sellers may not leave feedback on their own Resources or otherwise attempt to undermine the integrity of our Feedback system. We may remove Feedback for any reason, at any time, without notice and we may ban a Member from leaving future Feedback.

4. Edufikra Community

These Community Guidelines are meant to help you better understand:

• The principles that we think make Edufikra a special place
• The primary roles that users play in Edufikra Community
• The rules we expect you to abide by as user
• What you can do if you come across inappropriate behavior

It’s important to us that Edufikra is and always remains a safe, supportive, collaborative community for educators to share and discover find new and better ways to teach. This section outlines the rules you need to follow when using Edufikra whether you’re buying, selling, downloading free resources,  posting content in our community groups or just browsing . Basically, be respectful, tell the truth, follow the law, and use common sense.

• COMMUNITY GUIDELINES

As a User of our Services, you are required to follow our Community Guidelines which are incorporated as part of these Terms. We may modify or add to these rules at our discretion. If you violate any of these rules, we may take action against your Account, such as removing Content you’ve posted, removing Resources from your Account, suspending or terminating your Account, issuing a refund to your Buyer, or any additional action that we deem necessary.

We recognize how important it is for Edufikra to be a place where educators feel empowered to communicate, and we take seriously our role in keeping abuse off our service. People can report potentially violating content, including Pages, Groups, Profiles, individual content, and comments. We also give people control over their own experience by allowing them to block, unfollow or hide people and posts.

• RULES

When you use Edufikra, you agree to abide by the following rules at all times. You also agree not to encourage others to violate these rules. The latter is taken seriously and can also result in removal from the Service.

• No advertisements are allowed
• You must be at least 18 years of age to use Edufikra (or older if required by your country).
• You may not engage in abuse, bullying, or harassment of any person or groups of people.
• You may not discriminate against, engage in hateful conduct directed at, or threaten violence or harm against any person or groups of people.
• You may not share, threaten to share, or incentivize the sharing of other people’s private information without their prior permission.
• You may not engage in intentionally disruptive activity that negatively affects the experience of other users.
• You may not engage in any conversations or upload any content that violates any intellectual property or other proprietary rights.
• You may not spread false information or spam, or artificially amplify or suppress information.
• You may not share or promote information (or synthetic or manipulated media) that is intended or likely to cause harm to any person or groups of people, including minors.
• You may not use the service for the purpose of conducting any unauthorized or illegal activities.

These are examples of potential consequences for Rules violations (non-exhaustive):

• Provide a warning for a first offense of low severity and impact
• Request the removal of or directly remove offending content
• Restrict the ability to participate in some or all conversations
• Temporarily or permanently disable or remove the account
• Notify law enforcement when there is risk of physical harm or a threat to public safety

Consequences for confirmed violations may vary based on the type and severity of the violation, the impact to victim(s), the historical actions of the offending user, and the intent of the actions.

• USER BLOCKING SYSTEM

Our system allows for user blocking. A user can block any other user following their group page for legitimate reasons. We also recommend banning people who continually publish spam on your Page. A blocked user will not be able to receive or see any updates from your page. They’ll no longer be able to see your updates, posts or publish to your Page, like or comment on your Page’s posts, message your Page or like your Page. You can choose to unban them at any time.

To ensure our platform stays safe and comfortable for all users, any user that is blocked 5 times from different users, he/she will be suspended automatically from the whole community and can be back after we evaluate the situation and the reports

• INCIDENT REPORTING

We depend on the vigilance of each user and the community to report violations of Rules. We have different reporting mechanisms such as content reporting as well as user reporting. If you believe a user has violated a Rule, you can report a user incident. Also, if you believe a published content is violating a rule, you can report content incident.

Note: Inappropriate use of the incident reporting system or intentional, false reports are against our rules and are taken seriously.

If you witness a Rules violation, please follow the instructions below to report it.

 

• Content reporting:

 

If you want to report something that goes against our Community standards , you can do so by using the link next to the content . A user can report any content on the community groups and pages (posts, comments, documents, photos, etc.) depending on a content violation rule.

Our standard violation rules are harassment, Inappropriate, Misinformation, Offensive, Suspicious) but a user may also add their own description of any other violation. If you want to report something that goes against our Community Standards but you don’t have an account or can’t see the content (example: someone blocked you), You can ask a friend to help you. Remember that you should contact local law enforcement if you ever feel threatened by something you see on Edufikra.

We take content reporting seriously. Any post that will be reported 5 times will be automatically hidden ore removed from the community pages, with the option to bring it back if found not violating any rules after investigation. If your content is flagged for a potential violation of our Rules and is hidden or removed from  , you may contact us at admin@edufikra.com for appeals .

• User Reporting

Reporting another user for a Rule violation:

• If you submit a report, we will not share your identity with the person you have reported.
• All reports that are submitted will be reviewed and investigated. The need for and type of corrective or disciplinary action needed will be determined on a case by case basis.
• We seek to be fair, consistent, and responsive in addressing all reported incidents.
• If the violation directly targeted you, we may share certain information about the process and resolution with you (e.g., the stage of investigation, any concerns that you may be at risk for immediate harm, information on how the resolution could impact you).
• Intentional, false reports of violations are treated as a violation of the Rules.

If another user has reported you for violating a Rule, here’s what you should know:

• If a report has been filed against you, we may contact you through your edufikra account with information about the nature of the report. We may keep some details private in order to protect the reporting user(s). If we are unable to reach you, we may restrict your account access temporarily until we are able to do so.
• We will notify you of the result of the investigation and its potential impact to you.
• If you believe a report has been falsely filed against you or you would like to appeal a decision, please contact us, including as much context as possible.
• Any attempt to retaliate against users who participate in reporting or investigation is a violation.

If your account has been suspended, please follow this process for inquiry or appeal:

• If your account is flagged for a potential violation of our Rules, your account may be temporarily or permanently restricted or removed from the platform.
• If you believe your account did not violate our Rules, contact our Trust & Safety team at admin@edufikra.com. Please include your Edufikra username, verified email address, and reference to the original decision notification you received.
• Please keep the following in mind when submitting an appeal:
  • Appeals must originate from the user who received the notice.
  • Edufikra does not accept nor consider appeals on behalf of another user.
  • Submitting multiple appeals concurrently may result in a delay in review.
• Once you submit the appeal, the Edufikra Team will decide whether or not to review it based on the Rule violation in question. Please note that not all enforcement decisions are eligible for an appeal.

• LEGAL NOTE

Finally, please keep in mind this quick legal note on our Community Guidelines, violations, and how we may enforce them:

• You are solely responsible for your interactions with other Edufikra users and you agree that we will have no liability or responsibility with respect to those interactions.
• We understand that not all Edufikra users will share our views as to what constitutes a violation of these Community Guidelines. However, to operate a functional platform, we must reserve the right to determine in our sole discretion what constitutes a violation.
• We reserve the right, in our sole discretion, to change portions of these Community Guidelines at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last updated.

5. Content Licensing Policy

Edufikra Sellers own their Content and give certain rights to use them for limited purposes. This section describes the agreement between you and the Sellers and what’s acceptable with Content licenses.

 

You acknowledge that by using our Website, there is a risk that you may be exposed to User-Uploaded Content that you may find offensive, indecent or objectionable. If you object to the publication of any User-Uploaded Content made available through our Websites, please contact us at admin@edufikra.com.

You acknowledge that all User-Uploaded Content is the sole responsibility of the person from which such content originated. We accept no responsibility or liability for, and do not guarantee, the accuracy, integrity or quality of any User-Uploaded Content.

 

• GENERAL

License. Edufikra Sellers own and maintain the intellectual property rights in their Content and grant Members licenses to use such Content for limited use as described in this section. When you purchase Content, you’re purchasing a license to use it in accordance with these Terms. All downloadable and digitally consumed Content can only be used in accordance with a license.

Your use of any Content, whether the license is purchased by you, transferred to you, or purchased for you as a gift or on your behalf by your school or other entity, is subject to these Terms. In the event of any conflict between this section Terms and individual Seller’s terms, these Terms shall take precedence, except that Sellers may grant certain additional rights to their Content.

• INDIVIDUAL LICENSE

An Individual License is a license that may only be assigned to a single specific individual user (“Assignee”) (e.g. one specific teacher) for that Assignee’s lifetime use. Individual Licenses are non-transferable and may not be used by or reallocated to a different Assignee (for example, a teacher who purchases an Individual License can use such Content, in accordance with this section, for her or his lifetime but cannot transfer use of such Content to another teacher after her or his retirement).

Except as otherwise stated in these Terms (such as in the “Limitations on Access” section set forth below), with an Individual License, the Seller shall grant to the purchasing Member, for use by one Assignee, a non-exclusive, perpetual, irrevocable, non-transferable, non-sublicensable, worldwide, limited license to use the Content for the purposes and under the conditions described below. The Seller may grant additional rights at their discretion.

If you are a Buyer and if you purchase an Individual License, the Seller permits you to assign use of the Content to one Assignee. Once an Assignee has been designated, the license cannot be used by any other individual, but you can purchase additional licenses as needed. For clarity, you can purchase an Individual License for yourself, as a gift for another person, or as an Organization purchasing on behalf of a teacher. In such cases, a single “transfer” of the Content to the intended recipient Assignee is permitted, but you may not reallocate an Individual License from one Assignee to another or share the Content with additional users unless you purchase additional licenses for each additional Assignee.

As an Assignee of an Individual License, the Seller permits you to:

• Use the Content for personal, educational, and instructional use only (“Personal Use”). This means you can use Content for your own personal purposes, for your individual study, and to teach your students.
• Print and make copies of downloadable Content as necessary for personal use. Copies may be made and provided to your students, classroom aides, and substitute teachers as necessary. Copies may also be made for students’ parents, classroom observers, supervisors, or school administrators for review purposes only. The actual product and video Content may not be copied, shared, or otherwise reproduced.

Unless otherwise expressly permitted by the Seller:

• You may not use the Content, in part or in whole, for commercial purposes. This means you can’t sell it, use it for advertising or marketing purposes, or use it in any other way in connection with a business or profit making activity.
• You may not post or otherwise make the Content available on any website ( either in soft or hard format) .
• You may not share, send, sell, sublicense, or transfer the Content to someone else for their own Personal Use unless you purchase an additional license for each additional educator you will share it with. Each Individual License is for use by one specific educator only.
• LIMITATION ON ACCESS

Downloadable Content.  Edufikra cannot guarantee continuous access to any Content through our Service. For example, if at any time, Edufikra stops hosting a Content for any reason or you or Edufikra terminates, suspends, downgrades, or otherwise limits your Account or access to Edufikra’s Services, your ability to access the Content through our Services may be terminated. It’s your responsibility to maintain and store a copy of downloadable Content on your device to ensure future access.

Digital and Video Content.  If you purchase access to a Content in the format of streaming video or other non-downloadable formats, your license will expire if you or Edufikra closes your account, or if Edufikra stops hosting the Content for any reason  or if the seller deletes the .

6. Intellectual Property

 

• THE SERVICES AND THE SITE CONTENT

Except for Content uploaded or posted by Members, all other aspects of the Site and the Apps you find on our Services is owned or controlled by us or our licensors. This includes, but is not limited to, all text, graphics, photographs, logos, and other imagery, videos, user interfaces, trademarks, computer code, and other content of our Site or Apps (collectively,“Site Assets). This also includes the design, structure, coordination, arrangement, expression, and the “look and feel” of Site Assets. Site Assets are protected by copyright, trademarks, trade dress, trade secret, and other intellectual property rights.

You may not use, reproduce, copy, modify, republish, perform, display, disassemble, reverse engineer, translate, or distribute Site Assets in any way to any person, computer, server, website, or other entity for any commercial purpose without our explicit permission. By commercial purpose we mean that you can’t sell, license, rent, use in your own business or website, incorporate into marketing materials or presentations, or make other commercial use of our Site Assets.

• YOUR CONTENT

Rights you grant to Edufikra.  Some parts of our Services allow you to upload or post Content. You retain any intellectual property rights that you hold in that Content. Edufikra does not take or claim any ownership (copyright, trademark, or otherwise) over your Content.

When you post or upload Content to our Services, you grant to us limited rights to store, use, archive and display, and provide access to the Content you post as necessary to provide our Services, such as to display your Content in your store and in search results, to make your Content available for download, and to display and promote your Content through our Services, through email, and ads on other sites or search engines, and through other marketing campaigns. For these purposes, you grant to us a nonexclusive, irrevocable, perpetual (except as otherwise provided herein), worldwide, sublicensable license to exercise any copyright, trademark rights, or other rights in and to your Content necessary to provide our Services to you and our other Users.

Rights you grant to others. Sellers shall be solely responsible to dictate the terms of use of their Content for the Buyers.

Effect of account closure or Content deactivation.  If you or Edufikra closes, suspends, or otherwise limits your account or access to the Services, or downgrades your account to a Buyer Membership, we’ll no longer display your store page or your Content Listings, and your Content will no longer be available for purchase or download by Members who haven’t previously purchased them. If you or Edufikra deletes or deactivates a single Content Listing, that Content will not be available for purchase or download by Members who have not previously purchased or downloaded the Content, and the Content Listing will no longer be displayed in your store or in search results. If any of the above situations takes place, Edufikra will continue to store your Content file on our servers and will continue to make it available for download by Members who have previously purchased the Content subject to other limitations set forth in these Terms. Edufikra will continue to display your Communications unless you remove them from the Services before you go. If you do remove them, we’ll no longer display them on our Services, but we may continue to store a copy of them in our databases.

• REPORTING INTELLECTUAL PROPERTY VIOLATIONS

We respect the intellectual property rights of others and expect the same from all of our Members. No Member may post any material, information, communication, data, or anything else that infringes on the copyrights, trademarks, or patent rights of someone else.

It’s our policy to close the Accounts of Members who repeatedly or egregiously violate this policy. However, Edufikra shall not be liable for any claims relating to infringement of intellectual property rights of any Member or any third parties.

7. Payment, Earnings, & Payouts

This section provides information on making and receiving payments, our refund policy, and how and when Sellers get paid for the Content they sell through our Services.

 

• PURCHASING TERMS & REFUNDS

Refund Policy.  When you list a Content or make a purchase on Edufikra, you agree to be bound by Edufikra’s refund policy which will updated to you from time to time. Except as provided in our Refund Policy, all sales are considered final and nonrefundable once an order is submitted.

Payment methods and currency.  We may offer a variety of payment methods to pay for purchases, such as a credit and debit card, PayPal Account, School Purchase Order, Gift Card. We accept payments in United Arab Emirates Dirhams (AED) and other currencies as may be supported by our payment gateway.

Promise to pay.  When you buy something on Edufikra (including Content, Edufikra Gift Cards, Account credit, Seller Memberships, promotional, marketing or other services which may be available to Sellers, and other products or services we may offer), you represent and warrant that you’re authorized to make the purchase and to use the payment method and billing information you’ve provided. You further agree that Edufikra may charge your payment method the amount due, which will be in U.A.E Dirhams. We are not responsible for any additional fees you may be charged by your financial institution such as international transaction fees , taxes or overdraft fees. Payment for certain purchases by Sellers, such as promotional services, may be collected through a deduction from the Seller’s next Earnings Payout, or by credit or debit card if your current unpaid earnings are not enough to cover the purchase price.

• EARNINGS & PAYOUTS

Earnings and payouts for Sellers shall be determined in accordance with the Seller Agreement signed between the Seller and Edufikra. Please contact us on admin@edufikra.com  or sales@edufikra.com for more information.

8. Your Privacy

The privacy and security of your data and the personally identifiable information you give us is important to us. Our Privacy Policy explains the data we collect from you and how we use it. By using Edufikra Services, you agree that we may use such data in accordance with our Privacy Policy.

9. Release and Indemnity

To the extent permitted by applicable law, you agree to release and waive any and all claims and/or liability against ted arising from connection with your use of our Website or any Services. You also agree to defend, indemnify and hold harmless Edufikra, its parent organization, officers, directors, employees and third party licensors, from and against any and all claims, damages, obligations, losses, liabilities, (including but not limited to attorney’s fees) arising from: (i) your use of and access to Website; (ii) your violation of any term of these terms of use; and (iii) your violation of any third party right, including without limitation any intellectual property (including copyrights), property, or privacy right.

10. Limitation of Liability

 

We (together with our officers, directors, employees, representatives, shareholders, affiliates, and providers) to the extent permitted by law hereby expressly exclude any responsibility and liability for (a) any loss or damages to, or viruses that may infect, your computer equipment or other property as the result of your use or access to the Services or (b) any injury, death, loss, claim, act of god, accident, delay, or any direct, special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including without limitation lost profits or lost savings), whether based in contract, tort, strict liability or otherwise, that arise out of or is in any way connected with any use of or reliance the Services or our Content including without limitation, use of or reliance on information, interruptions, errors, defects, mistakes, omissions, deletions of files, delays in operation or transmission, non-delivery of information, disclosure of communications, or any other failure of performance.

 

Our aggregate liability for any and all loss or damage suffered by you as the result of your access to the Services, your using of any Content from the Site, which is not covered by the above paragraph, is limited to AED 100.

 

11. Changes to these terms

We may make changes to these Terms (including periodic changes to Privacy Policy or any other policies) from time to time. Whenever the changes we’re making are material to you, we’ll attempt to notify you before those changes go into effect so that you can choose whether or not to continue using our Services. To notify you, we may send a message to the email address we have for your Account, we may post notifications around our Services, or we may use other communication methods to reach you.

The notice will include the date on which the changes will be effective. Continuing to use our Services after the changes go into effect serves as your acceptance of the changes.

12. Other Terms

 

• DISPUTES WITH Edufikra

These terms and your relationship with Edufikra shall be governed in accordance with the laws of United Arab Emirates as applicable in the emirate. In the case of a dispute between you and Edufikra arising out of these Terms or your use of our Services (including without limitation any disputes arising in relation to Privacy Policy), such dispute(s) shall be referred to arbitration in accordance with the rules of Dubai International Arbitration Centre (DIAC). The tribunal shall comprise of one 1 arbitrator and the proceedings will be conducted in English. The seat of arbitration shall be Dubai. Services will be settled in accordance with the laws applied and the legal frameworks in the United Arab Emirates. You agree that in any proceedings brought against Edufikra, you will be liable for your own legal costs and neither tribunal nor any court shall have award you any legal costs against Edufikra.

• NO WAIVER

Any failure by Edufikra to enforce any right or provision of these Terms does not constitute a waiver of that right or provision and will not limit our right to act or enforce these Terms against subsequent or similar breaches.

• SEVERABILITY

If any part of these Terms is deemed invalid, unenforceable, or illegal, that part which is unenforceable is severed from the Terms, and will have no impact on the enforceability of the remainder of these Terms.

CONTACT

We take these  user terms and conditions as well as Community Guidelines seriously and ask that you follow them in the spirit in which they are intended. We further recognize that these terms and guidelines must continually evolve, so please do contact us with questions, suggestions, or comments by emailing us at admin@edufikra.com.

Thank you for reading, and for helping us build an amazing community and resources hub!

Edufikra Team

 

 

 

 

 

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Privacy Policy

PRIVACY POLICY

 

Last Modified: 10-April-2021

 

Overview

This is our policy regarding how we collect, use, and disclose the information we, Edufikra.com (“Edufikra.com”, “we”, “us”, or “our”), collect via our website services at www.Edufikra.com (the “Website”); through browser and other web extension applications, and through the services available through our Website, Apps, and other applications (such services, along with the Website, Apps, and applications are, collectively, the “Services”).

By visiting our Website or using any of our Apps or Services, you agree that any information that we collect from or about you through our Services will be handled as described in this Privacy Policy. Your use of our Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use [hyperlinked].

Information We Collect

We may collect information about you directly from you, from third parties, and automatically through your use of our Services. We may combine information collected from or about you from these various sources.

Information We Collect Directly from You

We collect information directly from you in several places on our Services, as set forth generally below.

1. name;
2. date of birth;
3. gender;
4. job title;
5. profession;
6. contact Information such as email addresses and telephone numbers;
7. demographic information such as postcode, preferences and interests;
8. IP address (automatically collected);
9. web browser type and version (automatically collected);
10. payment details such as credit card details

in each case, in accordance with this privacy policy.

How we collect information

We collect information in the following ways:

1. information is given to us by you – We will collect your information in a number of ways, for example:

• when you contact us through the website , Application, by telephone, post, e-mail or through any other means;
• when you register with us and set up an account to receive our products/services/news;
• when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
• when you enter a competition or promotion through a social media channel;
• when you make payments to us, through this Application or otherwise;
• when you elect to receive marketing communications from us;
• when you use our services;
  1. information is received from other sources – We will receive information about you from the following third parties:
• Facebook;
• LinkedIn;
• Google;
  1. information is collected automatically – To the extent that you access the Website, we will collect your information automatically, for example: we automatically collect some information about your visit to the Website. This information helps us to make improvements to our Website, content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content. We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application information caches, information bases, and server logs. This information may include, but is not limited to, account information; IP address; domain name; browser type and operating system; web pages viewed while logged in; links clicked; the length of time spent on our Services; and the referring URL, or the webpage that led a user to our Services. In addition, we will collect information about user activities within our Services, such as which games a user plays, the number of correct and incorrect answers, and download history.

Registration

Currently, visitors to our Services are able to access some content without becoming a member. However, if you would like to download worksheets, engage in digital learning experiences, customize or personalize certain content, gain access to certain community features, or rate editorial content, you are required to register to become a member. In order to register, you must supply us with a valid email address and password; as well as some additional voluntary information about you (e.g., your “type”: parent, teacher, or student; school affiliation, grade focus, , etc.).

Surveys/Polls

At certain times, you may be asked to participate in surveys, which are generally aimed at obtaining general information, such as your reactions to a particular article or feature set on our site. Because information obtained in these surveys is connected with individual subscribers and is used internally to improve our products or better market our services, participation is voluntary.

Our use of information

Any or all of the above Information may be required by us from time to time in order to provide you with the best possible service and experience when using our Application. Specifically, Information may be used by us for the following reasons:

1. internal record keeping;
2. improvement of our products / services;
3. transmission by email of marketing materials that may be of interest to you;
4. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Application;

in each case, in accordance with this Privacy Policy.

 

We may use your Information for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, please email to us at admin@edufikra.com

Sharing of your information

We may share Information with our employees, agents and/or professional advisors to improve our services.

We may share Information with third party companies and contractors who work on our behalf to provide us with specialized services, such as email message deployment, email address validation, merge-purge (identifying and removing duplicate addresses), subscription fulfillment, customer support and service, research, statistical analysis, cross-device user tracking, information and website hosting, marketing, advertising, and other information and transaction processing. These companies work on our behalf, are authorized by us to obtain only the information they need to deliver the service, and are required to maintain the confidentiality of the information. We also engage third party service providers for the purpose of processing the sale of subscriptions, to fulfill your orders for product purchases, to honor your request to be removed from promotional mailings, as well as to monitor, analyze, and prevent fraudulent traffic or other suspicious activities on the Application. These service providers have access to or are provided with certain Information (including credit card information) in order to provide us with the applicable service.

For some of our services, we may make some information, such as the name of our users, their mailing address, phone number, email address – available on a rental or other basis (e.g. sale) to third party providers of goods and services, for example, when such information is provided in connection with podcasts or other sponsored downloads. If you no longer wish to receive messages from individual providers, please follow the unsubscribe link and instructions at the bottom of the provider’s message or contact the third-party provider directly to be removed from their list.

When you use a co-branded service (a service operated with a partner) or register or otherwise provide information on a co-branded site, you grant us permission to pass the information collected back to that partner. This may include third party service providers whose services are embedded into and/or appear within the websites. Use of your Information by such partners may be subject to their privacy policies as well as ours.

In order to help us sell advertising on the websites and otherwise publicize Edufikra.com, we may share aggregate statistics that describe our online audience. Those statistics are often based on the information you provide when you subscribe, register, or browse the websites and describe, among other things, the demographics of our visitors.

 

We and some of our advertisers use third party advertising service companies to serve advertisements and perform related services when you visit the websites. Often, these third-party advertising companies employ cookie and other technologies to measure the effectiveness of website, app and email advertisements and to create a record of interaction with our content that they use in conjunction with their advertising which appears on other sites or applications, or for reporting website traffic, app use, statistics, advertisement information and/or other activities on the websites. We also engage third party providers to assist with the segmentation of this information.

Your rights

You have the following rights in relation to your information:

1. Right to access
2. Right to correct
3. Right to erase
4. Right to restrict our use of your Data
5. Right to data portability
6. Right to object

For details, please e-mail us at admin@edufikra.com

Cookies and Other Tracking Mechanisms

The only type of cookies we will set on your device are ‘strictly necessary cookies’ which are essential to provide you with our Website and our Services. You can block these cookies by changing your browser setting but as they are essential for the operation of our Website, this may impact the provision of our Services. For all other rest-of-world users, please see the sections below regarding the types of cookies we will set on your device.

 

Our Tracking

Tracking information consists of both individual and aggregated tracking information and is automatically gathered using “cookies.” A cookie is a small information file containing information, such as a user’s member name, that is written to the user’s hard drive by a web server and used to track the pages visited.

We use cookies in several ways to track users’ navigation through our Services. First, the information we gather on an individual basis is used for internal purposes only, such as accessing a member profile. We also use tracking information on an aggregate basis, to track the usage of our products, to analyze patterns on our Services, and to provide anonymous reporting of usage for internal and external clients. In all cases, our cookies are encoded and contain a unique digital signature to prevent tampering. They do not contain user passwords. We also employ technology that is commonly referred to as “action tags” (also known as “web beacons” or “one pixel .gif files”) to measure the effectiveness of our advertisements.

You can control your browser’s settings regarding cookies by selecting “Internet Options” or “Preferences” in the menu bar of your browser. This will allow you to prevent your browser from accepting new cookies, have your browser notify you when you receive a new cookie, or disable cookies altogether. However, because cookies allow you to easily navigate our Services without having to constantly log in using your User Name and password, we recommend that you leave them turned on.

Tracking by our contractors and agents

We use third-party online business optimization software (including Google Analytics and Optimizely), to assist us in the capture and analysis of customer usage information. These service providers act as limited agents to us, for the purpose of providing their services. Any information obtained by such third parties from our users or us is and will remain our property, and will be subject to this privacy policy. We do not permit these service providers to review, share, distribute, print, or reference any session information of visitors to our Services, except as specified in our agreements with them or as may be required by law.

Tracking by Our Advertisers

Our advertisers may include a wide variety of advertisers. Our advertisers and advertising vendors display targeted advertisements. Although we do not provide any personal information to the advertiser or advertising vendor, by interacting with or clicking on an ad you consent to the possibility that the advertiser will assume you meet the criteria used to target the ad.

In addition to cookies placed by us or our agents, as described above, advertisers and advertising vendors that serve ads onto our Services or other services may use their own cookies or other tracking technologies. We are not responsible for the privacy policies or practices of any such advertisers and vendors.

We use independent advertising networks to deliver advertising content to the pages that you view on our Services. If you would like to know more about these companies’ privacy practices, please review their policies on their respective sites. If you wish to opt out of any of these company’s information collection and analysis, follow the opt out instructions described in their privacy policy.

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our Services. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to our Services and other websites or applications in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third-party web beacon to collect this information.

Additional uses of the Information

We use your information, including personal information, as follows:

Provide Our Services

We use your information to provide and maintain our Services, including tailoring content to you; processing orders and payments; improving our Services; developing new features, products, or services; authenticating users; performing technical operations, such as updating software; and for other service and support-related purposes.

Free Newsletters

If you’re a registered member, we use your email address to send you free email newsletters containing selected editorial, educational content, advertisements, and links to our Website, Apps, and social media accounts. You can select which free newsletters you would like to receive or remove yourself from our free newsletter delivery list at any time by visiting your Email Preferences Page.

Special Offers and Advertisements

We may from time to time send registered members of Edufikra.com special offers and advertisements for products or services offered by us or third parties. We will not disclose any of your personal information to such third parties when we do this. If you do not wish to receive third party offers and advertisements, please change your settings on your Email Preferences Page.

Communications

We use your information to communicate with you (including by email) about your use of our Services, including to send you product or service updates; respond to your inquiries; and for other informational, marketing, or promotional purposes.

Webinars and Events

If you register for an Edufikra.com webinar or event, we use your email address to send you notifications relevant to the webinar or event.

Research and Analytics

We use your information to analyze how users interact with our Services; to monitor and analyze usage and activity trends; and for other research, analytical, and statistical purposes.

Protecting Rights and Interests

We use your information to protect the safety, rights, property, or security of you, ourselves, the Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity that We, in our sole discretion, may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Privacy Policy and our Terms of Use (hyperlinked).

Legal Compliance

We use your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

Choice and Opt-out

Opting Out of Marketing Communications

Members may opt out of receiving updates, notifications, and/or newsletters by clicking on the unsubscribe  Updates, newsletters, and email notifications will also include instructions for opting out of those communications.

You may access, modify, or delete the personal information that you have provided to us by logging into your member profile page or emailing us at admin@edufikra.com. If you request restrictions on our uses or disclosures of your personal information, we may comply with your request by terminating your membership and deleting your account information. Please note that we can only honor requests to out opt of disclosures on a going forward basis and opt-out requests do not affect information that we have previously disclosed. We may also retain certain information about you as required by law or as permitted by law for legitimate business purposes. For example, if you request that we delete your information but we believe that you have violated our [Terms of Use(hyperlinked], we may retain information about you in order to attempt to resolve the issue before deleting it.

Disclosures of Information

We do not sell or disclose the personal information about you described above to nonaffiliated parties (including but not limited to companies, authorities, institutions, or individuals) except to provide you with products or services, when we have your permission, or under the circumstances listed below. We do not disclose your personal information to third parties for those third parties’ own marketing purposes. We may disclose your information in the following cases:

• With other users of our services in order to provide our Services, such as disclosing teacher so that the school administrator can monitor teachers purchases on our Services;
• To nonaffiliated companies that we engage as contractors or agents to perform services for us, such as administering our Website, systems, and software; sending direct mail communications; or administering a sweepstakes or contest. We will disclose your information with such contractors only to the extent reasonably necessary for them to perform services on our behalf, consistent with this Privacy Policy;
• In response to court orders, or legal process, from law enforcement agencies or state and federal regulators, or as otherwise required by law;
• To assert or defend our legal rights, including fraud prevention and enforcing this Privacy Policy and our Terms of Use [hyperlink];
• To protect the rights, property, or safety of us or other persons, including to detect, prevent, or otherwise address fraud, security, or technical issues, or anything else that we may consider to be, or pose a risk of being, an illegal, unethical, or legally actionable activity;
• As we deem appropriate to attempt to prevent physical or emotional harm to other persons and/or to their property based on overt or implied threat;
• In connection with an actual or proposed corporate merger, acquisition, asset purchase, or other transaction or proceeding involving all or part of the business or assets to which the information pertains; and
• To other companies, such as direct marketers to perform marketing services on our behalf, or other institutions with whom we have joint marketing agreements.

We may also disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes

Security

We have implemented safeguards to protect the information we collect. Please be aware that despite our efforts, no information security measures can guarantee 100% security.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

Changes in this Privacy Policy

If we decide to change this Privacy Policy, we will post changes to our Website.

We reserve the right to modify this Privacy Policy at any time, so please review it before disclosing personal information on one of our Services. If we make changes that materially affect our uses or disclosures of personal information that we have previously collected from you, we will provide a mechanism for you to opt out of the new use or disclosure.

Your Independent Relationship With Other Companies

Our Services may contain links to third-party websites and applications. Please note that this Privacy Policy will not apply to your independent relationships with other companies that from time to time may offer you products and services, or are otherwise linked from on our Services. Those companies’ privacy policies will govern how they collect, use and disclose personal information that you provide to them.

In addition, some of our advertising partners will on occasion take polls of our visitors, in which case you would provide your information directly to the advertising partner. Such polls are for use by the advertising partner, and participation is voluntary. We do not assure privacy of information voluntarily provided in response to a survey or poll.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of UAE as applicable in the emirate of Sharjah. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of Sharjah courts.

Contact Us

Questions or comments regarding this policy should be directed to admin@edufikra.com.

 

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